Please note that any modifications need to be communicated to us within 24 hours of placing the order.
IS SHIPPING FREE?
Shipping is free WORLDWIDE. No minimum order value, so order away!
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
The prices displayed on our site are including taxes, which means you do not have to pay anything extra for customs and import taxes once you receive your order. You only have to pay for the order and we'll take care of the rest!
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our domestic & international warehouses and they will do everything they can to get you your order as fast as they can! The expected time frame for receiving product from order date to delivery is generally 12-20 business days.
In addition, you should receive an email from us that contains your tracking number once your order has left our warehouse. Shipping outside the USA may take a little longer due to distance traveling and customs. Please note, these are only estimates and you might get your orders sooner than later.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.