FAQs

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@sveltebelle.com

Q. Will I be charged for customs and taxes?

A. The prices displayed on our site are including taxes, which means you do not have to pay anything extra for customs and import taxes once you receive your order. You only have to pay for the order and we'll take care of the rest!

Q. How long will it take for my items to arrive?

A. It will usually take 1-2 weeks for all orders to arrive. Shipping times vary from product-to-product based on demand and shipping location.

Q. How long will it take to receive a tracking number?

A. It will take usually between 2-5 business days.

Q. Where can I place an order from?

A. You can place an order from any country, we ship Worldwide.

Q. Is shipping really FREE?

A. Yes, shipping is Free Worldwide on all items!

Q. Where is you company located?

A. We have an office in Texas, USA; Supply warehouses in: USA; High-Quality vendor contacts in: China

Q. Which currency will I be charged in?

A. We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after placing their orders.

Please contact us if you don't receive one within 24 hours. 

Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to support@sveltebelle.com 

Q. How can I pay?

A. We accept all Major Credit & Debit Cards: Visa, Mastercard, Discover, Amex and also Paypal

Q. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure.